Refund any amount — in just a few clicks
A full or partial refund is processed right from the dashboard — no bank requests and no reporting errors.
Find the transaction
By order number
Specify the refund amount
450 000 UZS
Confirm the refund
One click
Funds received by the customer
Automatically
Step 4of 4
COMPLETEDFunds received by the customer
Automatically
Available to all — regardless of business type
Full and partial refunds are already included in the payment service and available to all clients — without additional setup or configuration.
Available to all Global Pay clients
No separate setup required
Works with any payment instrument
Online store
Online retail
Services
B2C and B2B
Marketplace
Multiple sellers
Subscription
SaaS and services
Aggregator
Combining suppliers
Franchise
Network of points under one brand
From request to refund — four steps
The entire process — from locating the transaction to notifying the buyer — takes just a few minutes.
Find the transaction
Specify the refund amount
Confirm the refund
Refund status display
Find the transaction
Open your personal cabinet and find the relevant payment by order number, amount, or buyer's phone number.
Two types of refund — for any situation
Full or partial refund — at the business's discretion: the service automatically updates status and reporting.
The customer returned the entire order
Select the transaction in your personal cabinet and initiate a full refund — the amount is returned to the buyer in full, and the order status updates automatically.
Заказ #28471
Сумма заказа
890 000 сум
Возврат
– 890 000 сум
All refund history in one place
Every refund is logged automatically — history and statuses update in real time.
Fast search
Find a refund by order number, amount, or buyer's phone — no extra steps.
Real-time statuses
Every refund is shown with its status — "Successful", "In progress" or "Rejected". Full transparency at every stage.
Refund details — in one click
Each transaction includes complete data — amount, date, and refund status.
Launch fast refunds for your business customers — with Global Pay
The feature activates together with the service — no separate integration. Submit a request, and our team will help you choose the right solution.